• Your shopping cart is empty!

    • Privacy Policy

    PRIVACY POLICY

    To be read in conjunction with our Terms and Conditions.

    Last Updated: 23 September 2026

    Welcome to Kwik Prints. We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we handle your personal data, your privacy rights, and how the law protects you when you visit our website or purchase goods and services from us.

    1. Important Information and Who We Are

    Purpose of This Privacy Policy

    This Privacy Policy aims to give you information on how Kwik Prints collects and processes your personal data through your use of this website, including any data you may provide through this website when you register an account, purchase a product or service, upload artwork or custom images, or sign up for our communications.

    This website is not intended for children under 18 years of age, and we do not knowingly collect data relating to children directly.

    Data Controller

    Kwik Prints is a trading name of The Easyhost Media Group (owned by Mr Terence Robertson), which acts as the controller and is responsible for your personal data (collectively referred to as "we", "us", or "our" in this Privacy Policy).

    Registered Office & Contact Details:

    • Business Name: The Easyhost Media Group

    • Address: 57 Sycamore Street, Ashington, Northumberland, NE63 0BE, United Kingdom

    • Telephone: 07845 183237

    • Email: enquiries@kwikprints.uk

    • Copyright & Permissions Email: copyright@kwikprints.uk

    2. The Data We Collect About You

    Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

    • Identity Data: Includes first name, last name, username or similar identifier, and business/company name.

    • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

    • Financial Data: Payment card details and payment accounts processed securely via our payment gateways (e.g. Square, Clearpay). We do not store raw card numbers on our servers.

    • Transaction Data: Includes details about payments to and from you, details of products and services you have purchased from us, and order history across our network.

    • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

    • Profile Data: Includes your username and password, purchases or orders made by you, your preferences, feedback, and customer service requests/communications.

    • User Content Data: Includes any custom logos, images, photos, designs, text, or artwork uploaded to the Site for printing and customisation purposes.

    • Usage Data: Includes information about how you use our website, products, and services.

    3. How We Collect Your Personal Data

    We use different methods to collect data from and about you, including through:

    • Direct Interactions: You may give us your Identity, Contact, Financial, and User Content Data by filling in forms on our Site, creating an account, uploading artwork, placing an order, or by corresponding with us by phone, email, post, or live support.

    • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns using cookies, server logs, and similar technologies.

    • Third Parties or Publicly Available Sources: We may receive technical, payment, and delivery data from payment service providers (e.g. Square, Clearpay), courier partners (e.g. InPost, DHL), and web analytics providers.

    4. How We Use Your Personal Data

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • Performance of Contract: Where we need to process your order, print your custom artwork, process payments, deliver products, or notify you about order status and collections.

    • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g. managing customer queries, preventing fraud, maintaining website security, and improving our services).

    • Legal Obligation: Where we need to comply with a legal or regulatory obligation (such as tax compliance and accounting record retention under HM Revenue and Customs regulations).

    5. Disclosures of Your Personal Data

    We may share your personal data with internal and external third parties for the purposes set out below:

    • Subsidiary Websites & Trading Names: Other trading entities under The Easyhost Media Group (including Majesty Hosting, Majesty Domains, Majesty Names, PowerSSL, and Badge Boutique) for account administration and order fulfillment where applicable.

    • Delivery & Courier Partners: Third-party courier companies (such as InPost and DHL) to ship your orders, who may contact you via text or email with tracking and delivery windows.

    • Payment Gateways: Secure payment processing partners (such as Square and Clearpay) to handle card payments and financing options.

    • Professional Advisers & Regulatory Authorities: Including HM Revenue and Customs, law enforcement agencies, legal advisers, and auditors where required by UK law or in connection with suspected criminal acts/abuse.

    6. International Chamber of Commerce (UK) Cookie Policy

    Our website complies with UK cookie regulations and guidance aligned with the International Chamber of Commerce (UK) Cookie Guide.

    What Are Cookies?

    Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently, provide customised user experiences, and furnish site owners with analytical information.

    Types of Cookies We Use:

    • Strictly Necessary Cookies: Essential for enabling you to navigate the website and use its features, such as accessing secure account areas and holding items in your shopping cart.

    • Performance / Analytics Cookies: Collect information about how visitors use our site (e.g. which pages are visited most often). These cookies do not collect information that directly identifies a visitor; all data is aggregated and anonymous.

    • Functionality Cookies: Allow the website to remember choices you make (such as your user name, language, or region) to provide enhanced, personal features.

    • Targeting / Third-Party Cookies: Used by payment gateways or courier tracking widgets to facilitate transaction flows and external service integrations.

    You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

    7. Data Security and Storage

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. Access to your personal data is restricted to those employees, contractors, and processors who have a business need to know.

    Payment card details are encrypted and handled directly by PCI-DSS compliant third-party payment gateways.

    8. Data Retention

    We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, tax, or reporting requirements.

    Under UK tax law, we are required to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax auditing purposes.

    Artwork and custom print files uploaded by customers may be retained temporarily to facilitate reprints or customer service enquiries, after which they are routinely archived or deleted.

    9. Your Legal Rights

    Under UK data protection laws (including the UK General Data Protection Regulation and the Data Protection Act 2018), you have rights in relation to your personal data:

    • Request access to your personal data (a "data subject access request").

    • Request correction of incomplete or inaccurate personal data we hold about you.

    • Request erasure of your personal data where there is no good reason for us continuing to process it.

    • Object to processing of your personal data where we are relying on a legitimate interest.

    • Request restriction of processing your personal data.

    • Request the transfer of your personal data to you or a third party.

    • Right to withdraw consent at any time where we rely on consent to process your personal data.

    If you wish to exercise any of these rights, please contact us at enquiries@kwikprints.uk.

    You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.