Terms & Conditions
TERMS and CONDITIONS
To be read in conjunction with our Privacy Policy, which includes information on the sites' compliance with the International Chamber of Commerce (UK) on the use of cookies.
Last Update 23rd June 2021.
Welcome to Kwik Prints (the 'Site'). Kwik Prints is a trading name of The Easyhost Media Group. Should you use the Site, including purchasing any goods from or arising from the Site including our branding names and subsidiary websites:
MAJESTY HOSTING (www.majestyhosting.com),
MAJESTY DOMAINS - RESELLER DOMAINS (majesty-domains.co.uk),
MAJESTY NAMES - RETAIL DOMAINS (majestynames.co.uk),
POWERSSL - SSL CERTIFICATES (www.powerssl.co.uk),
you will be contracting with The Easyhost Media Group on the terms outlined below. Please read these terms and conditions carefully.
Part 1 - General Terms and Conditions
These are the general terms and conditions of the UK governing your use of this Site.
1. Definitions
In these terms and conditions, the following definitions apply:
'Kwik Prints' (also referred to as 'we' and 'us') means The Easyhost Media Group, the United Kingdom-based business owned by Mr Terry Robertson. This business is registered with HM Revenue and Customs in the United Kingdom. The Easyhost Media Group’s Registered Office is located at The Easyhost Media Group, 57 Sycamore Street, Ashington, Northumberland, NE63 0BE.
'Site' means the Kwik Prints e-commerce website located at https://kwikprints.uk/ and also all The Easyhost Media Group subsidiary websites, as listed above.
‘Sales Terms’ means terms and conditions related to goods purchased from the Site.
2. What you are allowed to do
2.1 purchase goods from this Site, provided you accept the Sales Terms, which will apply to any contract made between you and The Easyhost Media Group for the purchase and sale of goods from this Site. These terms may be reviewed in Part 2 below;
2.2 browse the Site using a compatible web browser. Permission to browse the Site includes permission to make transient or cached copies of parts of the Site to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Site by you;
2.3 print a copy of any page of the Site; for your own personal purposes, provided you do not do any of the things set out under ‘What you are not allowed to do’.
3. What you are not allowed to do
3.1 if you are under 18, you may not directly purchase from this Site. However, we welcome parents and legal guardians buying suitable products on behalf of individuals under 18;
3.2 except to the extent expressly set out in these terms, you are not allowed to make any copies of any part of the Site;
3.3 you may not remove or change anything on the Site;
3.4 you are not allowed to copy or use any material from the Site for any commercial purpose without written permission from The Easyhost Media Group;
3.5 you are not allowed to remove or change any copyright, trademark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Site.
4. Your personal information
4.1 Usage of your personal information is governed by Kwik Print's Privacy Policy, which forms part of these Terms and Conditions.
5. Rights
5.1 All intellectual property rights in any material (including text, photographs and other images and sound, trademarks and logos) contained in this Site is either owned by The Easyhost Media Group or has been licensed to The Easyhost Media Group by the rights owner(s) so that The Easyhost Media Group can use this material as part of its Site. You are only allowed to use this Site and the material contained in the Site as set out in these terms.
6. Third-party websites
6.1 This Site also contains links to other third party websites, which are not under the control of and are not maintained by The Easyhost Media Group. Any such links do not constitute an endorsement by The Easyhost Media Group of any products or services available on such Sites. The Easyhost Media Group provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.
7. Suspension of Site
7.1 The Easyhost Media Group may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or any Sites or pages linked to it will not necessarily be uninterrupted or error-free;
8. Enquiries or complaints
8.1 If you have any enquiries or complaints about the Site then please address them to:
The Easyhost Media Group,
Customer Services,
57 Sycamore Street
Ashington,
Northumberland,
NE63 0BE
United Kingdom
Tel: 07845 183237
Email: gifts@kwikmugs.co.uk
9. General and governing law
9.1 The Easyhost Media Group may change these terms and conditions from time to time and will endeavour to notify you of any major changes by posting a message on the Site. By browsing the Site you are accepting that you are bound by the current terms and conditions. Please review this policy each time you use the Site as it is subject to change at any time by The Easyhost Media Group without notice to you;
9.2 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts in respect of any dispute arising therefrom.
Part 2 - Terms and Conditions of Sale (‘Sales Terms’)
Note: The following Sales Terms relate to orders from individual consumers.
1. The Sales Terms
1.1 These Sales Terms govern the supply of any goods or services you order via this Site either directly or through subsequent telephone, correspondence, fax, eMail or other similar communication. Please read through the Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Site. If The Easyhost Media Group accepts any order for goods from you, then its agreement with you will be made on these Sales Terms.
1.2 Please note that The Easyhost Media Group reserves the right to amend the Sales Terms from time to time. The Easyhost Media Group will publish the amended Sales Terms on the Site and any new versions of the Sales Terms will come into effect as soon as The Easyhost Media Group publish them on the Site (with the exception that any orders that The Easyhost Media Group have already accepted from you prior to any such change will be subject to the Sales Terms in force at that point). If you use the Site after The Easyhost Media Group has published the new Terms, your continued use of the Site indicates that you agree to be bound by the new Sales Terms.
2. Availability of the goods supplied by the Site
2.1 The Easyhost Media Group may terminate or suspend the supply of any goods displayed on the Site in the event of out of stocks, for support or maintenance work, in order to update content or for any other reason. The Easyhost Media Group may do this at any time and without notice.
3. Buying goods from this Site
3.1 Pricing policy
The Easyhost Media Group may change the prices of the goods displayed on the Site at any time. The prices for all the goods available on the Site are clearly marked in their description. All applicable delivery (including packing) charges are also displayed on the Site (if applicable).
3.2 Conclusion of Contract of Sale
The information relating to The Easyhost Media Group's goods and relevant prices are displayed on the Site for your information and to enable you to decide whether you would like to make us an offer to purchase any such goods. Once you go to the order page of the Site, clicking to purchase any of the goods and submitting your order constitutes an offer made by you to us. Acceptance of your offer only occurs once you receive an e-mail notification from us of our acceptance of your order at which point there will be a binding contract between you and us.
3.3 Method of payment
For orders placed via this Site, The Easyhost Media Group accepts Credit or Debit Cards such as Mastercard, Visa, American Express, Delta cards through Square. When making your payment, it is imperative that you provide the information that The Easyhost Media Group specify is required, for example, the cardholder's name as it is shown on the card and address exactly as it appears on the card statement. Your card will be debited when The Easyhost Media Group confirms that it has accepted your order. Ownership or title to the product shall not pass to you, the buyer, until The Easyhost Media Group has received payment in full.
3.4 Delivery
Applicable Delivery charges for orders are based on pre-determined weight bands supplied by the courier companies contracted by The Easyhost Media Group. The charge covers packing, handling and delivery. Orders are usually responded to within 24 hours. Orders will normally be dispatched within one working day for the courier (Yodel).
Delivery method will depend on option(s) available and selected on the website. Generally delivery for smaller items (up to around 2kg) will be by Yodel. Larger items to Mainland UK are normally delivered by courier service DPD or Fedex (1-3 working days); for UK Deliveries outside the Mainland (such as Northern Ireland, Scottish Islands, Isle of Wight and Isle of Man) delivery will normally take 3-5 working days.
If you would like your goods delivered to a different address to your home address, then please fill in the details in the appropriate area on the online check out form. Please note that we can only accept one address per order. You will still need to supply us with your own name and address.
3.5 Out of stocks
If any item you have chosen is unavailable, The Easyhost Media Group will contact you via phone or your email address and set out the options that are available to you.
3.6 Return of goods policy
We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service so that we can rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes differences do occur. Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary.
If the product is damaged in any way or has become broken in transit please email us at gifts at kwikmugs.co.uk. The company will seek an equitable solution to promptly resolve the situation, and will normally offer the customer a replacement, credit, or refund. Customers are advised not to sign delivery receipts as correct unless goods have been unpacked and examined, otherwise, the delivery receipt should be annotated as 'unopened'. Where possible customers are advised to take digital photographs of damaged items, these may be requested to support insurance claims and improve future processes.
3.7 Cancellation Policy
Please note as these are personalised gift items or custom-made merchandise then once the order has been confirmed then it cannot be cancelled as per The Consumer Contracts Regulations.
4.0 Customer Service
The Easyhost Media Group values customers and will do its utmost to ensure customer service. As in all organisations, the company is not infallible and other organisations outside the company's direct control are not infallible either. The company will endeavour to resolve any problems and customer dissatisfaction as efficiently as humanly possible.
4.1 Abuse of The Easyhost Media Group Employees & Equality Act of 2010
The company will not condone any abuse to its employees including management staff and directors. This includes any abuses connected with protected characteristics under the UK Equality Act of 2010; but also any physical attacks, verbal or written abuse where foul language or personal derogatory statements are involved. The company will fully support the employee (including Management/Directors) subjected to such abuse, whether from customers or other employees. Such behaviour will result in a permanent ban of the individual from all The Easyhost Media Group websites and withdrawal of any future business facility. In the case of an employee, disciplinary action will be taken following investigation procedures, and will likely to result in instant dismissal for gross misconduct. Additionally, in all cases, if a criminal act has been committed, the police will be informed.